First, We would like to say how sorry we are for your loss. Anytime you have something damaged by someone or something outside your control; we know it's a bad experience, but we're here to help you through this process.
First things first; you need to call your insurance company and file a hail claim. They will typically send out an adjuster to meet with you and access the damage. They should give you a copy of their estimate.
Finally, you should call and schedule your hail damage repair with Hail‑X. It's really that easy. If we need anything paid for that the insurance company neglected to pay for initially; we'll collect it from them.